|Suncore Industries Inc... Who are we?
9AM to 8PM Mon-Sat
We would like you to know that our base of operations is located in Pompano Beach, Florida, and was established as a business in 2000.
Although being in business since 2000 may seem like a short period of time,
the manufacturing and assembly of air & non-air suspension parts is a new idea.
SUNCORE has been a member of the Automotive Parts Rebuilders Association (APRA) since 2000.
Our Quality & Reliability results continue to be maintained at a 99.9% success rate across our entire Product Line. Consequently, we offer the longest warranties of any other similar product manufacturer, INCLUDING the OEMs (Original Equipment Manufacturers). We are car owners too, and can understand how frustrating it can be when a part fails to perform up to its prescribed expectations.
Incidentally, if it was not for our ownership of a Lincoln Continental, we would have continued to build Pro Street Show Cars.
Our mission is to provide you with the Quality, Service, & Technical Support that you expect and deserve, as you move toward the automotive solution you seek. To that end, our website is designed to allow you to gain easy access to the parts solutions that you need, but we also know & feel that verbal communication should never be completely replaced. Therefore, there is always someone at SUNCORE to receive your call without having to require you to go through an automated menu. We are here to answer any questions you have, again
suggesting that we are like you, trying to view our business through your eyes.
Trust is a value that can easily be lost without attention to focus, and commitment to the strongest standards of ideal Quality & Service objectives. We wish to be able to deserve your Trust, earn your Business, and always remember what it means to maintain it and exceed your expectations.
Thank you sincerely for taking the time to read this note. We hope to have the opportunity to demonstrate our product capabilities to you through servicing your automotive needs. We stand by our Products & Services. Words without effective product performance might be understood, by some, to be somewhat meaningless & without real value.
With our continuing commitment to Quality & Service,
SUNCORE INDUSTRIES, Inc.
|Ok fine. You do know the feedback you will receive wont
be pleasant. This has been a mini nightmare that has
cost me at least three times as much as the parts cost.
I should of bought new ones and probably got off
cheaper with little frustration. Customer skills need
much improvement not so much you, but whoever else
answers the phone. My money for my core deposit should
had been returned as soon as you received them. yet now
your holding it until I send your garbage part back to
you? Really? If you wont do your job and do your best
to help your customers who spend their hard earned
money with SuncoreIndustries versus I dont know...Us
Auto Parts Networks then I will be forced to do my job
as a Consumer and Ebay seller and let the world know
what to expect when dealing with SunCore Industries,
then maybe I can save a few people the trouble and
hassle not to mention the wasted money, which they may
or may not have from doing business with this company.
Here is a slogan " You Get What You Pay For.... at
first, Then You Pay A whole Lot More And Your Lucky If
Its Just Money Your Paying" Bottom line if
you were in our (customers) shoes, you would expect a
lot more too. I feel like I was treated like Im the
one who sold you an expensive and defective part,and
then refused to refund your American Express Card,
which I am forced to pay out of my pocket, until I am
able to get the $300 you borrowed? from me? Oh well,
it's only money right? More money.
|RODERICK BENJAMIN, Fri Dec 05, 2014|
|Customer service was horrible. Won't buy from this
|eric, Fri Jul 18, 2014|
|Called in an order at 11:40 AM EST, per their website
they state if the order is placed before 3:00 PM it
ships that same day. Item was stated as in stock ,I was
chared for the item that day, was told I would receive
an email with the tracking number that day. When I did
not receive the email by 12:30 PM EST the next day I
called back to find out what had happened. I was then
told the kit wason back order, one part had to be made
before the kit could be shipped. I then requested time
with the supervisor, this person was completely
useless, she did not know what the shipping statements
were on her website, she stated that once an order is
placed they have 24 to 48 hours to ship, not same day
if place before 3:00 PM EST as stated on their website,
that in stock meant if they could build the parts (in
my case three business days and a weekend) they were ok
with taking the money and not contacting me to let me
know anything. All they wanted to do was cancel my
order. 303-908-2506 anyone?|
|James Aukes, Fri Apr 18, 2014|
|I got a conversion kit for a Navigator from Suncore
instead of Strutmaster for the sole reason of price!!
Big mistake!! Installed the struts and could not get
the check suspension warning to shut off. Called and
talked to Suncore a half a dozen times about it, and
never got it fixed. As a matter of fact was told that
it happens every now and then and Im just one of those
people it happened to. Now less than a year later, both
front struts are leaking!! Called for a warranty
replacement and they double charged me for the deposit
on the replacements!!!!!!! Terrible customer service
and sub par product!! I would never recomend them.|
|Tom L, Fri Apr 27, 2012|
|As A new father I needed a Nice Family ride so I bought
a 98 Expedition then the air bags ripped I look forward
to getting my conversion kit and know after reading all
the excellent reviews I can count on Suncore. Thanks
guys you are appreciated! Chris Knox AHRMA Class Racer|
|Chris Knox, Wed Nov 16, 2011|
|I replaced the OEM struts on the front of a Cadillac
Seville. OEM replacements were about $1000 each. I
purchased a pair of replacements and resistors for
about $400. They fit right in, work well, and the
resistors shut off the suspension warning light.
Overall, the change was very easy. The cost is about
75% less and they seem to work as well, or better than
the OEM. I couldnít be happier, unless I didnít have to
replace them in the first place.|
|Robert A., Thu Sep 23, 2010|
|Thank You for offering both O.E.M.type, and replacement
non-air ride at seamingly low cost, to a problem that
should have Been a Recall. I have seen great, nice
maintained low-milage cars with blown out bags, best
|Jon.C, Sat May 15, 2010|