Suncore Industries Air Suspension News

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I know you wont put this on your website comments and I should post this on your Facebook page today but I have yet to receive the instructions for my beat to shit damaged conversion kit that I have had to install without directions and I am only half done

I bought a Suncore brand full Spring Conversion kit for my Mercedes Benz 2007 GL450 4matic and when I have time I will be posting a full picture and video review of the kit on the Suncore facebook page and youtube. The review begin with Ordering process, shipping time and packing care, condition of parts on arrival, quality of instructions I receive, customer service and satisfaction level and the installation process and end with quality of ride......I had not seen a full review of this product yet but my review will show an honest view of my experience.....Stay tuned...

I am located near Tulsa Ok and if anyone local wants to meet up in person let me know I would be happy to personally share my experience and Suncore equipped gl
Elsis, Sat Oct 24, 2015
Buy a front suspension system Mercedes Benz GL320 of which only lasted about 14 months so that the air bag broke. The alleged limited lifetime warranty told me that excludes Puerto Rico which is political susu not say it excludes. The customer service staff was very friendly little as they gave me no choice, only to return again to spend $ 1,200 to spend with the first system to get new ones again without any warranty. Arnott Industries provides 2 full years warranty for any country outside the EU. Very bad experience, not recommended.
Adrian Cora, Sat Feb 14, 2015
Buyer beware***** Their products are subpar. The warranty is even worse. Go to Arnott, better parts and Great prices
Angelo La Civita, Thu Nov 20, 2014
Rude and inconsiderate people won't ever buy from again!
Kathy, Wed Aug 06, 2014
I ordered a kit from this company and would like you to know how this was handled. I place can order on a Thursday morning EST, per their website the kit was in stock and also per their website if in stock and the order placed before 3:00 PM it would ship same day. I called my order in, was told I would receive an email with all shipping info as soon as it shipped, the next day still with no email I called at 3:30 PM EST to find out the kit was not shipped as it was not in stock, I asked several questions about the information that was on their website and why it was not matching what I was being told. I then requested to speak with the supervisor, I was connected to Desiree, not a knowledge person about the information on the website or the pre recorded message on their phone system. I was told that not per the website or recorded phone message these kits are built to order and may not ship for up to five days. I had my order canceled by her with out my knowledge, no communication from her at all.
I then joined their Facebook page and left them a bad review which was soon deleted along with one other bad review. I was also deleted from their account, which I feel is a very cowardly thing to do, as a consumer and a veteran of this country I am appalled by the actions this company has taken. Not once has this company contacted me with any updates, they did send me a email to make sure I would send my cores removed from my car to them as soon as possible as they were out of stock and needed this ASAP. I also offered to throw in a compressor pump that I had recently changed and wanted nothing for it
For this company to take these actions shows that customer service is not something that they strive for, I have requested to speak with someone other than Desiree and was denied by her and told the owner(s) do not take or make any calls to their customers. I am still open to see if this company will stand up and do the right thing.
Just to let you know, this kit is going onto a car that I am giving to a veteran coming out of the service, he is a gulf war vet that needs a new start and since he is my nephew I wanted to help, being a vet myself I know of the hardships a vet coming out of the military face. 
Jim Aukes, Tue Apr 22, 2014
Suncore is 10 times better then those Strut****s I purchase set from Strut****s they last about 6 mos. Found out the strut was junk and very rude customer service Suncore is the best for 1994 Cadillac Deville they are good struts top grade springs my front struts make my Cadillac ride better than new. Thank You Suncore!
Johnny, Tue Mar 18, 2014
Product is NOT an OEM OR BETTER REPLICA . My 2003 Lincoln Nav is very wobbly on the road .I 've replaced all four air shocks and after going back and forth about 6 times with Bad air shocks, I got the silent treatment from mr . Jason Lovins . To date rear right shock is still losing air, the ride is horrible and I'm $ 1500 short in my pocket ...buyer BEWARE!
CHRIS MICU, Wed Oct 30, 2013
Ijust want to thank suncores for the help that i received on the phone,for the replacement part on a H2 Hummer,it was delived in a timely manner.I didn't thank the ride would be the same but i was wrong.
James Lee, Fri Jul 05, 2013
Super easy to install. I didn't think any thing could replace the air ride on my H2 Hummer. I was wrong. With the new springe and shocks, the truck looks and rides as good as new. Money was well spent. I'me very happy with my purchase. Thanks, Suncore!!
Blaine Coblentz, Tue Jun 04, 2013
What a miserable experience and waste of time! I was lied to on the phone by Nechy and Desiree who sold me parts that had nothing to do with the problem I was attempting to correct. The instructions clearly contradict what I was told on the phone. The peeling stickers revealed that I just paid $700 for Monroe shocks with a suncore sticker covering the original. The paint is also peeling and I am too embarrassed to install on a customer's car. They are now refusing to answer or take my calls and I am out of a lot of money. This is a bad company with bad people in it. DO NOT BUY HERE!
Chris, Tue Mar 19, 2013
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Suncore Industries Your Air Suspension Parts and Conversion Kits Source

Air Suspension Parts manufactured by Suncore Industries with Good Year Air Bags have performed with a 99.92% success rate. Air Ride Suspension Parts fail because rubber dries out. Suspension diagrams are available for every Air Suspension Product we sell. Air Ride Suspension Conversion Kits are available for over 95% of the Air Suspension Parts we sell. Our Air Ride Suspension Conversion Kits come with a *Lifetime Warranty*. Customer satisfaction is guaranteed on all Air Suspension Parts and Air Suspension Conversion Kits.